Frequently asked questions

Q. Are “Memorial Cards” the same as “Funeral Cards?”

A. We use the term “Memorial Cards” as that is the name by which they are most commonly known. They are also known as “Remembrance Cards”, “Memoriam Cards”, “Bereavement Cards”, “Funeral Cards”, “Memorial Mass Cards”, “Memorare Cards”, “Prayer Cards”, “In Memoriam Cards” etc.


Q. How quickly can you produce my cards?

A. If you have date in mind we will work to your timescale. If you do not have a specific date in mind, we will let you have a proof of your order after 2 - 3 working days and delivery 2 - 3 days after approval of proof.


Q. Will I be able to see a proof of my cards before printing?

A. We will always supply a proof of your order and not proceed to print until you are completely happy to do so.


Q. How do I supply photos?

A. Photos can be supplied either by post or email.

If the photograph is a “traditional” one (i.e. non-digital) it can be posted to us, we will scan it and return the original along with the completed order. Alternatively, you can scan your original photo and, if you are happy with the scan, email it to us.

If the photograph is a “digital” image, just attach it to an email.


Q. Can you edit photographs.

A. Yes. Minor changes can be made - totally free of charge. We may make a charge for major changes depending upon time requirements.


Q. Can I have more than one photograph on the card and use my own poems or prayers?

A. Yes. Just bear in mind that we can modify our cards to whatever you may require. Extra photographs and/or your own poems and prayers (if over ten lines in length) will incur an extra cost - please contact us for details.



 


Q. Can I order a reprint?

A. Yes. We will hold the artwork for your order on our system for at least two years, so, if you need a reprint, just let us know. The cost of the reprint will, obviously, be substantially less than that of an original print cost as we already have that artwork.


Q. What is included in the card price?

A. The price you see on our price list is the price you will pay (less any promotional discounts). The price includes all artwork and origination, one photograph of your own, the use of any of our Poems / Prayers/ Verses or “Gallery” images. All printing costs are included along with plastic lamination, envelopes and First Class Postage. Urgent orders will probably require Special Delivery Postage to ensure delivery by required date - this will be an extra charge.


Q. When can I contact you?

A. We are available 8am until 10pm every day. However, should you need to contact us outside these hours that will be fine. Should we not answer your call, then please leave a message and we will contact you upon our return, or at a time to suit yourself. We will reply to emails just as soon as we possibly can.


Q. When and How do I pay for my order?

A. Payment for your order is required at time of ordering, but may be made at proof stage (if payment before that is not possible).

Ideally, payment can be made by debit / credit card via telephone (01204 574 634), or online via the Paypal system (a payment link will be emailed to you). Payment by cheque will be fine (Payable to “Southlands Print” at our address below



Q. How can I contact you?

A. Our contact details are:


Telephone: 01204 574 634 or Mobile 07948 540 970

Email: harry@preciousmemories.co.uk

Post: Precious Memories, 92 Ringley Road, Stoneclough, Radcliffe, Manchester M26 1ET


HOME Memorial Cards of Distinction

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We will provide you with a complete design service  using the widest range of Memorial Card styles available anywhere - each style can be modified to your own very special requirements



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